1 hour ticket response
Fast support is our ultimate priority and that is why we have a team of proficient customer service technicians who are prepared to offer a quick response to any question that you could possibly have. Just send your trouble ticket from the Control Panel and we will reply back to you within sixty minutes at the latest. In fact, we work hard and aim for a 20–minute client support ticket response time.
A Top–Notch Customer Service
Each member of our help desk team has several years of experience in the Linux cloud hosting realm and most of them have worked for us for at least five years. They all are ready to reply to all your queries in the most competent manner possible.
An Easy–to–Navigate Help Section
Built into the Control Panel is an intuitive Help Center section, which includes various sources of information. You can search through a frequently updated knowledge base featuring web hosting account management articles and website administration articles, check our instructional video tutorials or take a look at our F.A.Q. repository.
