You can find plenty of cloud hosting companies on the market today, still most of them are resellers who have limited resources, particularly in terms of support. One way to distinguish them is the option to get in touch with the company over the phone. The type of support that you will have through this way of communication will vary depending on the provider - a few of them provide you with experienced telephone support, while others offer common and customer support only since some matters are more time-consuming and it's faster and easier to be resolved through a support ticket, especially when the issue has to be escalated. Nonetheless, it's good to know that you could always get in touch with your website hosting supplier since there're lots of small issues which can be taken care of efficiently and timely with a phone call, not mentioning that you'll be able to get more details about the services before you become a client.

Phone Support in Cloud Hosting

In case you decide to get one of our Linux cloud hosting, you can connect with our customer support team over the phone for 14 hours per day. We will assist you in choosing the proper package for your web sites as we are aware that it is better to discuss this kind of issues with a live person. If you already own an account, we can assist you with any sales/billing questions as well as general issues, even with some technical situations which do not need a lot of time or escalation to a system administrator because it will be more appropriate to open a ticket for time-consuming issues in order to have the entire correspondence in a single place. We now have phone numbers in the United States, Great Britain and Australia, so you can call the one you prefer and speak with our agents.

Phone Support in Semi-dedicated Hosting

If you want additional info for the semi-dedicated hosting that we supply, you'll be able to call one of the three support lines we have around the globe - in the U.S.A., the United Kingdom and Australia. By doing this, you are able to check in advance whether our solutions are appropriate for your websites. In case you're already our client and you've got a semi-dedicated account, you're able to get in touch with us over the phone for fourteen hours daily about any billing or general matters. For entirely technical matters you'll be able to take advantage of our ticketing system in order to contact our tech support because someproblems just need more time to be taken care of, still we can help you on the phone with various minor tech issues as well, saving you efforts and time.